After reaching a certain scale or size, many foreign companies have started to adopt the strategy and use of some off-the-shelf commercial enterprise resource planning (ERP) systems. The ERP serves to meet the internal use and requirements of not only the human resources (HR) department, but other teams even including marketing or more.
The implementation and use of an ERP does provide many advantages including general business process optimization, accurate or timely access to reliable internal company information, and the ability to share information across different teams and individual members within the same team in an organization environment. Usually an ERP would have eliminated of tedious redundant work (such as data entry of the same subject). This turns out to save time and cost in a company’s overall day-in-day-out operations. How it works in an ERP environment is that each module goes into a centralized database, basically no duplicate records or playback operations are allowed. i.e. No redundancy.
In a specific service industry in Hong Kong such as company secretary services, one of the best options going forward is to make good use of a professionally developed company secretary software. Essentially, such a software for the service management in company secretary is another type of ERP system in nature.
When looking at it from a service point of view alone, the advantage is obvious. The cloud-based system (whether it is a fully implemented ERP, or a company secretary solution) is only going to improve the response time of the services for your clients. In long term, the system helps the business to be more competitive.
In a typical company secretary service for the client, the agent may be required to handle payroll, tax return filing, accounting, and auditing. Only a system with large enough scale is able to keep up the competitive edge. Building a fully customized ERP is extremely costly. Most businesses would not have the time and resource, and even the expertise to take such a development project forward. Therefore the definitive solution is to use an off-the-shelf ERP (or company secretary solution).
Let’s say when an ERP needs to be built from in-house, it will require at least one ERP developer (or in some cases a few). The ERP guy’s role is to develop and maintain the ERP software. The duties include developing reports based on employee data, customizing data fields of the ERP software system, designing the user interface for better usability, and updating the best practices guidelines for development and implementation.
Then, as each module of the ERP system enters the same real-time database, another advantage is that no duplicate records or playback operations, ie, redundancy is avoided.
The performance of all work units that make up their business because better use time is increased. If you previously had to make reports and take them from one place to another, now the time is spent on other activities.
To improve performance and save time, optimize the control and analysis of management decisions there in the long term, reduced costs for the company.
Another obvious advantage is in terms of customer service, because the response time is reduced attention to them.
When a company has an ERP system is more competitive in the environment in which it operates.